About This Policy
This Privacy Policy outlines how Tee Brows & Beauty ("we", "us", "our") manages personal information collected through our website, booking processes, and in-studio services.
We are committed to protecting your privacy and handling your personal information in an open and transparent manner, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or booking our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree with this policy, please do not use our website or services.
Who We Are
Tee Brows & Beauty is a cosmetic tattooing and beauty studio located in Maryland, New South Wales, Australia. We provide services including eyebrow tattooing (microblading/hairstroke), eyeliner tattooing, and lip tattooing.
- Business Name: Tee Brows & Beauty
- ABN: 77 664 453 221
- Address: 25 Brumby Crescent, Maryland NSW 2287
- Phone: 0406 689 689
- Email: [email protected]
- Website: teebeauty.com.au
Information We Collect
We collect personal information that is necessary to provide our cosmetic tattooing services and to communicate with you effectively. The types of information we may collect include:
- Full name
- Phone number
- Email address
- Date of birth (where required for treatment eligibility)
- Medical history relevant to cosmetic tattooing (e.g. medications, skin conditions, allergies)
- Pre-treatment and post-treatment photos (for portfolio and records purposes — only with your explicit consent)
- Treatment notes and procedure records
- Appointment dates and preferences
- Service selections
- Payment records (we do not store full credit card details)
- IP address and browser type
- Pages visited and time spent on site
- Referral sources (how you found our website)
- Device type and operating system
How We Collect Information
We collect your personal information through the following means:
- Online booking forms on our website or through third-party booking platforms
- Contact forms and enquiry submissions via our website
- Direct communication via phone, email, or SMS
- In-studio intake and consent forms completed prior to treatment
- Social media interactions (e.g. messages via Facebook or Instagram)
- Cookies and analytics tools when you visit our website (see Section 9)
We will only collect information that is reasonably necessary for our functions and activities. You are not required to provide personal information to browse our website, but without it we may be unable to provide bookings or services.
How We Use Your Information
We use your personal information for the following purposes:
- To process and confirm appointment bookings
- To provide cosmetic tattooing and beauty services
- To assess suitability for treatment based on your health information
- To follow up after treatments and send aftercare instructions
- To send booking confirmations and appointment reminders
- To respond to your enquiries and questions
- To send important updates about your appointments or services
- To send promotional offers, seasonal specials, or newsletters
- To share before/after photos on social media (only with your explicit written consent)
- To request Google reviews or feedback
- To maintain accurate client records and treatment history
- To process payments and maintain financial records
- To improve our services based on feedback and analytics
- To comply with our legal and regulatory obligations
You may opt out of marketing communications at any time by replying STOP to SMS messages, clicking Unsubscribe in emails, or contacting us directly at [email protected]. Opting out will not affect your ability to book or receive services.
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We may share information with trusted third-party service providers who assist us in operating our business, including:
- Booking and scheduling software providers
- Payment processing platforms
- Email marketing and CRM platforms (e.g. GoHighLevel)
- Website hosting and analytics providers (e.g. Google Analytics)
These providers are contractually required to keep your information confidential and may only use it to perform services on our behalf.
We may disclose your information where required by law, court order, or government authority, or where we believe disclosure is necessary to protect the rights, property, or safety of our business, clients, or the public.
In the event that Tee Brows & Beauty is sold, merged, or transferred, your personal information may be transferred to the new owner, subject to the same privacy protections outlined in this policy.
We will never disclose your health or treatment information to any party without your explicit consent, except where required by law.
Data Security
We take the security of your personal information seriously and take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure.
Our security measures include:
- Secure HTTPS encryption on our website
- Password-protected systems and devices
- Restricted access to personal information — only accessible to staff who need it to perform their duties
- Secure, reputable third-party platforms for booking, payments, and communications
- Physical security measures at our studio for paper-based records
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when sharing information online.
Personal information that is no longer required for any purpose is securely destroyed or de-identified in accordance with our data retention practices.
Sensitive Information
In the course of providing cosmetic tattooing services, we may need to collect health information about you — including medical conditions, allergies, medications, and skin history. This is considered sensitive information under the Privacy Act 1988 (Cth).
We will only collect sensitive information:
- With your explicit consent
- Where it is directly necessary to assess your suitability for treatment
- To ensure your health and safety during procedures
Your health information will never be used for marketing purposes and will not be shared with any third party without your consent, except as required by law.
We may request your consent to take before-and-after photographs for our records and/or to use on our social media channels, website, or portfolio. You may refuse or withdraw this consent at any time without affecting your access to our services.
Cookies & Website Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site.
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and provide a more personalised experience.
- Essential cookies: Required for the website to function correctly (e.g. booking system, session management)
- Analytics cookies: Help us understand visitor behaviour via tools such as Google Analytics
- Marketing cookies: Used to track the effectiveness of advertising campaigns (e.g. Facebook Pixel, Google Ads)
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse or delete cookies — refer to your browser's help documentation for instructions.
Third-Party Links
Our website may contain links to third-party websites, including our social media profiles (Facebook, Instagram) and Google Business page. These websites are operated independently and have their own privacy policies.
We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of any external website before submitting personal information.
Your Rights & Access to Information
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request corrections to any information that is inaccurate, out-of-date, or incomplete
- Withdraw consent to the use of your information for marketing at any time
- Request deletion of your personal information, subject to our legal obligations to retain certain records
- Lodge a complaint if you believe your privacy rights have been breached
To access, correct, or delete your personal information, please contact us in writing at [email protected]. We will respond to your request within 30 days.
We may need to verify your identity before processing your request. In some cases, we may be unable to provide access to certain information where doing so would unreasonably affect the privacy of another individual, or where we are legally required to retain it.
Complaints
If you believe we have breached your privacy or failed to comply with the Australian Privacy Principles, we encourage you to contact us first so we can resolve the matter directly.
Please submit your complaint in writing to [email protected] with the subject line "Privacy Complaint". We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.
If significant changes are made that affect how we handle your personal information, we will take reasonable steps to notify you directly where possible (e.g. via email).
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of your privacy rights, please don't hesitate to reach out. We're happy to help.
Tee Brows & Beauty
We aim to respond to all privacy enquiries within 2–3 business days.